Thanks for your patience as we worked through the system conversion process. Now that the conversion is complete, you can look forward to lots of enhanced functionality, including:
A better online banking experience, with more intuitive navigation, faster page loading and access to your MICU VISA credit card info right from your new online banking log in!
You will need to re-enroll in online banking, online bill pay and CUTIE 24/7 Telephone Teller to access the new system. Relax, it will only take a few minutes.
FIRST: Online Banking
Sign up for online banking (even if you had it before), click here to go to the new online banking sign up page and follow the directions. For a step-by-step tutorial, you can download this helpful guide. Be sure to sign up for e-statements while you're there - receiving your account statements electronically is one of the safest and easiest ways to protect your identity from thieves - and it's FREE!
NEXT: Online Bill Pay Plus
To re-enroll in online bill pay, now called Bill Pay Plus, log in to your online banking account. Click on the "Sign Up for Bill Pay Plus" banner and follow the directions. And - no worries! All of the previous merchant payees that you created will be waiting for you - no need to set them up again. To learn more about Bill Pay Plus, visit this frequently asked questions page. Click here to watch a helpful, step-by-step video of the new Bill Pay Plus system.
FINALLY: CUTIE 24/7 Telephone Teller
If internet banking isn't your thing, and you prefer using the telephone to access to your account information, re-enroll with CUTIE, our 24/7 Telephone Teller service. You can access CUTIE any time, from any touch tone telephone. CUTIE's phone numbers have not changed. To re-enroll, dial 800.552.2741 and enter the last 4 digits of your social security number (that's your temporary PIN). You'll be able to change your PIN during the enrollment process. Click on this link to download your own step-by-step guide to using the new CUTIE 24/7 Telephone Teller system.