Lost or Stolen Cards
If you card is lost or stolen:
Call Mid-Illini Credit Union during normal business hours: 309.661.1166 Monday-Friday, 9 a.m. to 5 p.m. Saturday, 9 a.m. to Noon
OR
Call Visa directly, 24-hours-a-day: 800.322.8472
Your card will be blocked and new card will be issued. If your credit card(s) are reported lost or stolen, you are protected from any fraudulent purchases made against your account.
For any other questions, 24/7, call Visa at 800.322-8472 or Certegy at 800.237.2763
- Check your balance
- Check on posted payments
- Inquire about questionable transactions
- Check statement information
- You can also obtain account information online at www.ezcardinfo.com
- Account summary
- Full statement
- Bill payment
- Transaction tracking
- Customized reporting
- Alerts
- Download financial software
- Customer service inquiries
Questions about your PIN (personal identification number)?
- New cardholders will receive a PIN in the mail and instructions for changing it.
- Existing cardholders who forget their PIN should call 888.425.6254, Monday-Friday from 8:30 a.m. until 4:30 p.m., CST.
- Existing cardholders who want to select a new PIN can call 888.294.3408, 24 hours a day.
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